On-site support

Yes. ShowUp™ Digital Badge supports multiple access tiers, so you can create distinct pass types for VIPs, speakers, staff, general attendees, and more! Each tier can have its own design, label, and access permissions. Your event staff will see the tier clearly when scanning.

Yes. Each ShowUp™ Digital Badge is a wallet pass can be fully branded with your logo, event name, colors, and any relevant details. Passes look polished and professional straight out of the box — no design experience required. If you're running events for multiple clients or brands, you can create separate branded templates for each.

No. Attendees receive a link via email or SMS and tap once to save their pass to Apple Wallet or Google Wallet — both of which come pre-installed on iPhones and most Android devices. There's nothing extra to download.

Yes. Once downloaded, the digital asses live on the attendee's phone and work completely offline, so there are no issues if the venue has poor connectivity.

Security is a key feature of ShowUp™. From your dashboard you can revoke, update, or reassign any individual pass at any time. If a pass is revoked, it becomes invalid immediately — it will no longer scan successfully at the door even if the attendee still has it on their phone.

Your ShowUp™ dashboard shows a live view of arrivals, including total headcount, per-session attendance, and a breakdown by access tier. You can access this from any device during the event, so you always know exactly who's in the room and who has downloaded the digital badge.

‍

Setting up your ShowUp™ Digital Badges is very straightforward, and in most cases is even easier than designing physical badges.  You add your event details, upload your branding, configure your access tiers, and make sure your attendees are in ShowUp. From there, passes can be sent to your entire guest list in bulk with a single action.

If you have push notifications enabled, attendees will receive a lock-screen notification as soon as a pass is updated. This makes it easy to alert people to last-minute changes like room switches or time adjustments without having to send a separate email.

Passes update automatically. When you change event details in your dashboard, the update is pushed directly to every attendee's pass on their phone — no resending required, and no action needed from attendees. They'll see the updated details next time they open their wallet.

ShowUp™ Digital Badge is a digital wallet pass feature built into the ShowUp platform. It lets event organizers create branded mobile passes, distribute them to attendees via email or SMS, and manage check-in on the day — all from one dashboard. Attendees save their pass to Apple Wallet or Google Wallet with one tap, and your team scans it at the door using any smartphone.